I am responsible for daily reception of clients, assisting
clients with inquiries, complaints, and appointment
management via phone, email, and in-person
interaction, I am responsible for collecting and
documenting new client information and uploading on
the EMR as well as properly filing hard copy of the
information and review clients records for
completeness, accuracy, and compliance with
regulations, I am responsible for protecting the security
of client records and ensure that confidentiality is
maintained at all time, I manages the generation,
preservation, and retrieval of client records whenever
they are needed. I am also responsible or building and maintaining strong relationships with clients through
regular communication and follow-ups, resulting in
improved client satisfaction rating.